Personal Data Processing
Colombian Law 1581 of 2012 · Decree 1074 of 2015
Last updated: January 2025
This is an English translation provided for convenience. In case of any discrepancy, the Spanish original governs.
In compliance with Statutory Law 1581 of 2012 ("laying down general provisions for the protection of personal data") and Decree 1074 of 2015, Venpro Raíz discloses its personal data processing policy.
1. Data controller
Legal name: Venpro Raíz
Address: Calle 27 # 13-191, Mall Heliconias, Local 106, La Ceja, Antioquia, Colombia
Phone: +57 300 152 7570
Email: info@venproraiz.com
2. Data collected and purpose
| Personal data | Purpose |
|---|---|
| Full name | Identification, user registration, inquiry management |
| Email address | Communications, alerts, and confirmations |
| Phone / WhatsApp | Contact from real estate advisors |
| IP and browsing data | Security, analytics, and service improvement |
| Favorite properties | Personalization and recommendations |
3. Data subject rights (Art. 8, Law 1581/2012)
As a data subject, you have the following rights:
- Access the personal data we hold about you.
- Update and correct your data when inaccurate or incomplete.
- Request proof of the consent granted.
- Be informed about how your data has been used.
- File complaints with the Superintendence of Industry and Commerce (SIC) for violations of the law.
- Revoke consent and/or request deletion of your data, unless there is a legal duty to retain it.
- Access your personal data free of charge.
4. How to exercise your rights
To exercise any of the rights above, send a request to:
Channel: Email
Address: info@venproraiz.com
Subject line: "Habeas Data Request — [your name]"
Response time: 10 business days (inquiries) / 15 business days (complaints)
5. International data transfer
Some of our technology providers (cloud storage, analytics) may process data outside Colombia. In all cases, we ensure such providers offer levels of protection equivalent to those required under Colombian law.
6. Policy validity
This policy is effective as of its publication date. Any substantial change will be communicated in advance through the Platform or by email to registered data subjects.